Nalam Restaurant and Dining
Last Updated: December 2025
Nalam Restaurant and Dining (“Nalam Restaurant”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us through our restaurant, website, or communication channels.
1. Business Information
Registered Name: Nalam Restaurant and Dining
Website: www.nalam.food
Email: hello@nalam.food
Contact Number: +974 70709594
Country of Operation: State of Qatar
2. Information We Collect
We may collect the following information:
Name
Phone number
Email address
Order details and preferences
Monthly package subscription details
Communication records (WhatsApp, email, calls)
Website usage data (cookies, IP address, browser type)
3. How We Use Your Information
Your information is used strictly for:
Processing orders and subscriptions
Providing customer support
Communicating offers, updates, and service information
Improving our menu, services, and website experience
Legal and regulatory compliance
We do not sell or rent your personal information to third parties.
4. Monthly Packages & Customer Data
Customer data collected for monthly food packages is used only for service fulfillment, scheduling, and communication. Information is retained only as long as necessary for operational and legal purposes.
5. Data Protection & Security
We take reasonable administrative and technical measures to protect your personal data against unauthorized access, loss, or misuse. Access to customer information is limited to authorized personnel only.
6. Cookies & Website Tracking
Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings; however, some website features may not function properly.
7. Third-Party Services
We may use trusted third-party services for payment processing, delivery coordination, or website analytics. These providers are required to handle your data securely and only for the intended purpose.
8. Customer Rights
You have the right to:
Request access to your personal data
Request correction of incorrect information
Request deletion of your data, subject to legal obligations
Requests can be sent to hello@nalam.food.
9. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
Nalam Restaurant reserves the right to update this Privacy Policy at any time. Updates will be posted on our website, and continued use of our services implies acceptance of the revised policy.
11. Governing Law & Jurisdiction
This Privacy Policy is governed by and interpreted in accordance with the laws of the State of Qatar. Any disputes shall fall under the exclusive jurisdiction of the courts of Qatar.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📞 +974 70709594
📧 hello@nalam.food
🌐 www.nalam.food